One referral playbook, every location.
Remi gives every specialty location the same referral process, and gives leadership one comparable view of where referrals turn into revenue and where they slip away.
▲ 6 pts vs. September
Every location tracks referrals its own way.
No comparable numbers.
One site tracks referrals in a spreadsheet, another on sticky notes, a third in the front desk's memory. Leadership can't compare what it can't see.
A leak with a cost attached.
Referrals that never book still cost staff time and relationship spend. Across every location, the unbooked ones add up to real production.
Relationships that drift.
When a referring office goes quiet, nobody notices until volume drops. At group scale, that happens across dozens of offices at once.
One platform for every level of the group.
Compare every location.
Referral-to-booked rate, time to book, and production side by side, plus the referring offices that drive the most value across your network.
Run a tighter pipeline.
A live referral pipeline for each location, with at-risk referrals flagged before they turn into lost cases.
Log it once, then let it run.
One place for every referral, whether it comes by phone, fax, email or walk-in. Follow-ups and referring-office updates go out automatically.